CHANEL HICKS-GRAY
I turn operational
chaos into systems
that feel right.
Creative strategist. AI systems architect. Vibe coder. Built for founders who want their operations to work as beautifully as their brand.
12+
Products Shipped
30+
Automations Built
100%
Client Satisfaction
ABOUT
Built for the work that matters.
I started in psychology, studying how people make decisions, what drives behavior, and why the most logical solution isn't always the one people choose. That foundation changed how I see everything I build. Every system I design is really a question: will a real person actually use this?
Today I operate at the intersection of strategy and execution, building AI-powered products, designing operations architectures, and helping ambitious founders and brands get their internal world to match their external vision.
I call what I do “vibe coding”, not because it's casual, but because the code I write carries intention. There's craft behind the aesthetic. Systems that feel effortless took serious work to design that way.
Founder, Hicks Virtual Solutions LLC
Founder, Stackd Studios AI
Systems Thinking
I map complexity into clarity, whether that's an operations workflow, a business model, or an AI architecture.
Vibe Coding
Code as a creative medium. I build products that work and feel, not just function, but resonate.
Strategic Intuition
Equal parts analyst and artist. I understand why something works and what it needs to become.
Human-Centered Design
Rooted in behavioral psychology, I build for how people actually think, not how we wish they did.
KIND WORDS
Chanel didn't just build us a system. She built us a team extension. What used to require three people and a spreadsheet now runs itself. Our response times went from days to minutes.
Maya Chen
Founder & Creative Director
I've worked with a lot of developers. Chanel is the only one who understood the business before she touched the code. The AI agent she built thinks the way we think. That's rare.
Jordan Williams
CEO & Co-Founder
We went from a 2-day intake process to instant. The system handles 80% of our client questions without anyone on the team involved. Our clients love it. Honestly, so do we.
Simone Dupont
Director of Operations
SELECTED WORK
Things I've built.
OPERATIONS SYSTEM
FieldOS
A field operations management system designed for service-based businesses who need real-time visibility into their teams and job pipelines.
EXPERTISE
How I can help.
I work best with founders and operators who are ready to build and want someone who can think strategically and execute technically.
Systems Architecture
Designing the internal operating system of your business: workflows, automations, data structures, and integrations that scale without adding headcount.
AI Strategy & Integration
Not just plugging in tools. Building AI into the core of your product or operations in a way that creates real leverage, from prompt engineering to full agent systems.
Business Design
Strategy meets execution. I help founders clarify their model, package their offer, and build the infrastructure to deliver consistently and profitably.
Vibe Coding / Product Build
Full-stack product development with intention. I build web apps, internal tools, and SaaS products that are technically solid and aesthetically cohesive.
Operations & Growth
Turning a working business into a well-oiled one. SOPs, team systems, client experience design, and the infrastructure that lets you grow without chaos.
AI AGENTS WE BUILD
What a custom agent
can do for your business.
Every agent is built specifically for your workflow — not a chatbot wrapper, a real system.
Lead Qualification Agent
Scores inbound leads in real time, routes hot prospects to your team, and follows up with cold ones automatically.
Client Onboarding Agent
Walks new clients through intake, collects documents, answers FAQs, and sets up accounts without anyone on your team lifting a finger.
Customer Support Agent
Handles your most common support questions 24/7, escalates complex issues to humans, and logs everything.
Content Creation Agent
Drafts social posts, emails, blog content, and ad copy from a brief — in your voice, on brand, every time.
Sales Outreach Agent
Researches prospects, personalizes outreach messages, and sequences follow-ups until someone responds.
Scheduling & Booking Agent
Manages your calendar, confirms appointments, sends reminders, and handles reschedules without the back-and-forth.
Operations Monitor
Watches your dashboards and data feeds, flags anomalies, and sends alerts before small problems become big ones.
Document Processing Agent
Reads contracts, invoices, intake forms, and reports. Extracts key data, summarizes, and routes to the right place.
Internal Knowledge Agent
Answers your team's questions using your SOPs, docs, and policies. No more digging through Notion or Slack.
Data & Reporting Agent
Pulls reports from your tools, summarizes trends, and delivers clean insights to your inbox on whatever cadence you need.
Project Management Agent
Tracks task progress, sends status updates to stakeholders, flags blockers, and keeps projects on deadline without manual check-ins.
Invoice & Billing Agent
Generates invoices, sends payment reminders, logs receipts, and follows up on overdue accounts so nothing falls through the cracks.
Interested in working together?
Start a conversationTHE PROCESS
Discovery
We map your business, pain points, and goals before writing a single line of code.
Build
I design and develop the system, keeping you in the loop at every milestone.
Launch & Iterate
We ship, measure, and refine until it works exactly as intended — and gets better over time.
CONTACT
Let's build
something worth
building.
Whether you have a clear vision or just a compelling problem, I want to hear it. The best work starts with a real conversation.